Privacy Policy

   

At Dalia Al Mahmood Coaching (“we,” “us,” or “our”), your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.daliaalmahmood.com) or use our coaching services. By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy, which comply with applicable Kuwaiti laws and international data protection standards.

 

1. Information We Collect

We collect personal information that is necessary for the provision of our services, as well as to enhance your experience on our website. The types of data we collect include:

• Personal Information: Name, email address, phone number, mailing address, and payment details.
• Coaching Information: Details related to your personal and professional goals, progress in coaching sessions, and feedback.
• Technical Data: Information such as your IP address, browser type, and cookies collected when you visit our website.

Additionally, we may gather non-personally identifiable navigational data, such as the pages you visit and the time of your last visit, to improve your online experience.

 

2. How We Use Your Information

Your information is collected for specific purposes aimed at delivering and improving our services, including:

• Service Provision: To offer and tailor coaching services, manage appointments, and communicate with you effectively.
• Payment Processing: To securely process payments related to our services.
• Website Optimization: To analyze user interactions with our website and enhance its functionality.
• Marketing and Communications: With your consent, we may send you newsletters, updates, or promotional materials. You can opt-out at any time by following the unsubscribe link in our communications.

 

We also use your data to ensure the security of our services and to protect against fraud, phishing, or misuse of our platform.

 

3. How We Protect Your Information

We implement industry-standard security measures, including encryption and secure data storage, to protect your personal data from unauthorized access, alteration, or misuse. However, while we take every precaution to secure your information, the nature of the internet means that absolute security cannot be guaranteed.

 

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory compliance. If you wish to request the deletion of your personal data, you may contact us at [email protected], and we will process your request unless legal requirements necessitate further retention.

 

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Third-Party Service Providers: We use trusted service providers, to assist in delivering services, processing payments, and managing scheduling. These providers comply with Kuwaiti and international data protection regulations.
• Legal Compliance: We may disclose your information if required by law, such as in response to court orders or legal proceedings in Kuwait or other jurisdictions. 

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide useful features. Cookies are small text files stored on your device that allow us to track your preferences and understand your interactions with our website. You may manage cookie settings through your browser; however, disabling cookies may limit certain functionalities.

7. Your Data Protection Rights

You have the right to control your personal data and can exercise the following rights by contacting us at [email protected]:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete data.
• Right to Erasure: You have the right to request the deletion of your personal data under specific circumstances.
• Right to Object: You can object to the processing of your data for specific purposes, such as marketing.
• Right to Data Portability: You can request that your data be transferred to another service provider.
• Right to Non-Discrimination: In compliance with international standards, including the California Consumer Privacy Act (CCPA), we ensure that no client is discriminated against for exercising their data protection rights.

 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or process data from children. If we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete the information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Updates will be posted on our website, and we encourage you to review the policy from time to time. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms.

 

10. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Dalia Al Mahmood Coaching

Email: [email protected] 

Website: www.daliaalmahmood.com